Frequently Asked Questions

It is really simple to place an order on our site. Follow the steps below to place an order.

• Browse the site, choose one time purchase or subscribe & save for 15% discount and add to cart the products you wish to purchase by using the 'add to cart' button.
• When you have chosen all your products, check everything you want is in your basket then click 'checkout securely' or press one of the quickly buttons.
• Follow the simple checkout process to choose delivery method, address, billing and payment method.
• Alternatively, you can call our office on 0191 2645536 to place an order over the phone.

We accept the following payment methods:

• Mastercard
• Visa
• Visa Debit
• Visa Credit
• Paypal
• Klarna
• American Express
• Apple Pay
• Google Pay
• Shop Pay
• Union Pay

You can also choose to subscribe to receive 15% discount on supplements. Simply click subscribe and save in the product page and follow the instructions at checkout.

You will be charged immediately for your order. This allows us to dispatch your order as soon as possible.

All supplements are zero rated VAT. Horse care/application/accessories products are charged at 20% VAT rate and all prices are inclusive of VAT where applicable.

As we aim to dispatch your order for next day delivery, it may not always be possible to amend your order, however, our team will always try and help. In the event you wish to amend your order, please contact us on 0191 2645536.

Once you have placed an order, you will receive email confirmation that your order has been placed. You will also receive a separate email once your order has been dispatched, including tracking information from the courier. If you don't see the confirmation, please check your junk filters or call us on 0191 2645536

In the checkout there is a field entitled 'Apply Discount Code'. Simply pop the code into the box and your discount will be applied.

We have over 70 retails outlets across the United Kingdom that stock our products. You can find all information on our stockists in your area in our 'stockists' page on our website

We will endeavour to ensure all orders are dispatched for next day delivery at no additional cost. Simply place your order before 1pm for next working day delivery.

As we aim to dispatch your order as promptly as possible, it may not always be possible to amend your order, however, our team will always do what we can to help.

All orders are dispatched using a next day tracked service and you will receive the tracking number when your order is shipped.

Cost of carriage in United Kingdom:

• All orders of £40.00 or over (net invoice value) are free shipping.
• On orders less than £40.00 the charge will be £9.25 for a large packet, £4.75 for a small parcel and £1.96 for a large envelope.
• International Delivery - We currently do not deliver outside of the United Kingdom

For more information on how to return an item, view our returns & Exchanges page and give our team a call on 0191 2645536 to process a return.

You will be liable to cover the cost of the return of the item. We highly recommend using a tracked courier, as we can only process items that arrive with us safely in a saleable condition and are not liable for products once they have been safely delivered by the courier. To arrange a return simply call our team on 0191 2645536

We aim for the refund to be completed as quickly as possible. This should be completed within 14 working days.

All TRM products are manufactured in the ‘The Horse Capital of Ireland’ on The Curragh Plains, Co Kildare, Ireland.

TRM manufacture under an EU manufacturing licence, using quality assured ingredients. TRM incorporates a full time Quality Assurance Department which implements rigorous protocol and HACCP systems throughout the production process. In addition, TRM has been accredited with the highest international standard for the manufacture of feed – namely GMP+ (Good Manufacturing Process). TRM’s facilities have evolved into a 6000m2 modern production facility which employs the latest technology to ensure all products are manufactured to exacting international standards.

If you are interested in joining the very successful team of global distributors please contact us on 0191 2645536 or info@equineproducts-ukltd.com

From grass roots to Olympians TRM support many riders across several disciplines globally. Steve Guerdat, Oliver Townend, Marcus Ehing, Makiel Van Der Vluten and Rodrigo Pessoa are just a few of the names on our team of ambassadors.

TRM are the official feed supplement provider to Team Ireland Equestrian. We support all our athletes competing at Championship’s globally. We are partnered with the Curragh Racecourse the home of the Irish Derby and in total, globally, we will sponsor approximately 100 events and races.

• TRM’s facilities have evolved into a 6000m2 modern production facility which employs the latest technology to ensure all products are manufactured to exacting international standards.
• The process of formulating all our products starts first of all by listening to our customers and secondly ensuring the welfare of the Horse is at the centre of all we do. We consult with our scientific committee of veterinarians, chemists and scientists and from there the path towards research, patented formulation and testing commences far in advance of the final product being launched.

ELECTROLYTE GOLD was the first product off the production line in June 1989 and now alongside 53 other healthcare products it enjoys a world-renowned reputation for excellence. The cornerstones of success from foundation to now have been meticulous attention to detail, consistency and professionalism.

TRM’s STRIDE HA is a complementary feed for the nutritional maintenance of healthy cartilage and joints in horses. It is a liquid formulation for rapid absorption and contains – Glucosamine HCL, Methylsulfonylmethane, Chondroitin Sulphate and Hyaluronic Acid.

The best product we have for nervous, stressed or anxious horses is GOOD AS GOLD + MAG. This is a complementary feed for horses containing supplementary levels of Magnesium and Tryptophan, which have an important role in the maintenance of normal nerve function.

We would highly recommend TRM’s HOOFMAKER CONCENTRATED PELLETS, a mineral feed for horses which supports the regeneration of hooves and skin.

YES, GNF can help horses with EGUS, it has been clinically proven to assist in reducing the Ulcer score of horse’s mild to moderate ulceration.

CALPHORMIN is the product of choice for breeders. CALPHORMIN ensures broodmares have an appropriate intake and balance of macro-minerals, trace minerals, and amino acids in the diet to pass on to the foal, both in utero and following birth via the milk, all of which is critical for correct development of the foal.

TRM’s CURRAGH CARRON OIL is a complementary feed for horses, which provides a source of essential fatty acids from a high-quality blend of cold pressed linseed oil & calcium. Fed as a digestive aid and to achieve that look of vitality and health.

Yes, horses should have access to salt even in low level work to replenish salts lost due to sweating.TRM’s range of electrolytes in powder, liquid or paste are highly palatable and easy to feed. ELECTROLYTE GOLD is a premium electrolyte presented in a foil, fresh sachet. It is a complementary (dietetic) feed for horses for the compensation of electrolyte loss in cases of heavy sweating, containing essential electrolytes and vitamins in an amino acid and dextrose base.

For a ‘boost’ TRM’s BIOACTIVE is a combination of Vitamin B12, L-Carnitine and Betaine, which have roles in general metabolism, and red blood cell production.

The recently formulated EQUIVENT ND  would be highly recommended. EQUIVENT ND  is a unique combination of 5 essential oils which can assist in the maintenance of normal breathing and lung function, as well as Licorice Root Extract which has demulcent properties and will help maintain the normal condition of the mucus membranes of the respiratory tract.

APPLE CIDER VINEGAR  is a well know traditional feed material for addition to a horse’s feed. It is excellent for all-round health & vitality and to improve health & coat condition.

It is particularly suitable for feeding:

• To assist in the maintenance of a healthy appetite
• Where there is a high fly burden in the stables or surrounding area.

Yes, we do offer yard visits with your local rep for friendly knowledgeable advice. Please contact your local rep on the details below

• Marcia Thompson - North - 07715 659929 or marcia@equineproducts-ukltd.com
• Jenny Rawlins - North West & Wales - 07740 030181 or jenny@equineproducts-ukltd.com
• Amy Stone - South East - 07464 966323 or amy@equineproducts-ukltd.com
• Alice Porter - South West - 07760 165478 or alice@equineproducts-ukltd.com

Every horse is different and will react differently to products. we typically advise to give your horse at least one month to see real results on most of our products to give it time to regulate into the horse's system.

All our products are palatability tested to ensure the majority of horses are happy eating them, however all horses are individuals, sometimes they won’t eat it. Just like humans, we don’t all like the same foods.  If your horse is unhappy with a new taste in their feed, we suggest you introduce this gradually into their feed ration. Start with a small amount of the recommended dose and then gradually add more and more into their feeds over 5-7 days until the recommended dosage is reached. This also gives the horses digestive system enough time to adjust to something new. Alternatively, you can try adding something very tasty into their feed such as apple sauce, mint, grated carrots, or molasses.

You can discuss your horse with our expert nutritionist to receive specific recommendations, and this service is completely free. Our knowledgeable reps are also happy to discuss the diet, as well as specific problems you wish to address.

Yes, you can, although feeding some products means others are not necessary due to cross-over. It is important to make sure you are feeding a product that is relevant to the condition/problem you are having. Make sure you are only using what is necessary as it is also just as important to make sure you avoid over supplementation. You can get in touch with our knowledgeable reps or resident nutritionist by contacting our office or visiting our team page on the website.